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The Checklist Manifesto

SUMMARY:The New York Times bestselling author of Better and Complications reveals the surprising power of the ordinary checklistWe live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies—neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist. First introduced decades ago by the U.S. Air Force, checklists have enabled pilots to fly aircraft of mind-boggling sophistication. Now innovative checklists are being adopted in hospitals around the world, helping doctors and nurses respond to everything from flu epidemics to avalanches. Even in the immensely complex world of surgery, a simple ninety-second variant has cut the rate of fatalities by more than a third. In riveting stories, Gawande takes us from Austria, where an emergency checklist saved a drowning victim who had spent half an hour underwater, to Michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection. He explains how checklists actually work to prompt striking and immediate improvements. And he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction, and businesses of all kinds. An intellectual adventure in which lives are lost and saved and one simple idea makes a tremendous difference, The Checklist Manifesto is essential reading for anyone working to get things right. Atul Gawande is the author of Better and Complications. He is also a MacArthur Fellow, a general surgeon at the Brigham and Women’s Hospital in Boston, a staff writer for The New Yorker, and an assistant professor at Harvard Medical School and the Harvard School of Public Health. He lives with his wife and three children in Newton, Massachusetts. Taxed with great and increasing complexity, even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies—neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy to this disquieting problem in the humblest and simplest of techniques: the checklist.First introduced decades ago by the U.S. Air Force, checklists have enabled pilots to fly aircraft of mind-boggling sophistication. Now innovative checklists are being adopted in hospitals around the world, helping doctors and nurses respond to everything from flu epidemics to avalanches. Even in the immensely complex world of surgery, a simple ninety-second variant has cut the rate of fatalities by more than a third.Gawande provides real testimonials in the form of riveting stories.  In Austria, an emergency checklist saved a drowning victim who had spent half an hour underwater.  In Michigan, a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection. He explains how checklists actually work to prompt striking and immediate improvements to procedure and increase positive results, even under the most precarious circumstances. And he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction, and businesses of all kinds.Gawande shows how one simple idea can make a tremendous difference. The Checklist Manifesto is essential reading for anyone working to get things right. “Few medical writers working today can transmit the gore-drenched terror of an operation that suddenly goes wrong—a terror that has a special resonance when it is Dr. Gawande himself who makes the initial horrifying mistake. And few can make it as clear as he can what exactly is at stake in the effort to minimize calamities.”—The New York Times “Few medical writers working today can transmit the gore-drenched terror of an operation that suddenly goes wrong—a terror that has a special resonance when it is Dr. Gawande himself who makes the initial horrifying mistake. And few can make it as clear as he can what exactly is at stake in the effort to minimize calamities.”—The New York Times "Even skeptical readers will find the evidence staggering . . . Thoughtfully written and soundly defended, this book calls for medical professionals to improve patient care by adopting a basic, common-sense approach."—The Washington Post "A persuasive champion of his cause."—The Economist "Gawande deftly weaves in examples of checklist successes in diverse fields like aviation and skyscraper construction . . . Fascinating reading."—The New York Times Book Review "This is a brilliant book about an idea so simple it sounds dumb until you hear the case for it. Atul Gawande presents an argument so strong that I challenge anyone to go away from this book unconvinced."—The Seattle Times “Fascinating . . . presents a convincing case that adopting more checklists will surely help.”—Bloomberg News "Gawande argues convincingly and eloquently."—San Francisco Chronicle "I read The Checklist Manifesto in one sitting yesterday, which is an amazing tribute to the book that Gawande has crafted. Not only is the book loaded with fascinating stories, but it honestly changed the way I think about the world. It is the best book I’ve read in ages."—Steven Levitt, author of Freakonomics“A vivid, punchy exposition of an intriguing idea: that by-the-book routine trumps individual prowess.”—Publishers Weekly
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The Truth About Santa

We all know Santa Claus: fat, jolly, omniscient, swift. Lives in a nice home in the Arctic, with the missus and a pack of elves. Well, forget what you know. Santa Claus is from Greenpoint, Brooklyn, as it turns out, and he's not as fat as he used to be. Here's something else you didn't know: he's been dabbling in some futuristic technology, and has found myriad ways to make his job possible. How can Santa know who's been naughty and nice? Simple: implant listening devices into your ornaments. How can he make it to every house Christmas Eve? That's nothing a little cloning and some wormholes can't solve. And he has plenty of other tactics: quantum entanglement, organ replacement, drug-induced hibernation, and unmanned aerial vehicles, to name just a few. In this fantastically illustrated, affectionate, and hilarious book, Gregory Mone uses science and technology to overturn the assumption that Santa can't be real. Drawing on the work of accomplished scientists and researchers...
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Final Inquiries

Bureau of Special Investigations
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Murder in Clichy

Praise for Cara Black's Aimée Leduc series: "Charming. . . . Aimée is one of those blithe spirits who can walk you through the city's historical streets and byways with their eyes closed."--Marilyn Stasio, The New York Times Book Review "Leduc has a thorough grasp of the practicalities of investigation, plus a penchant for undercover work that will have readers on pins and needles."--San Francisco Chronicle "Conveys vividly those layers of history that make the stones of Paris sing for so many of us."--Chicago Tribune Aimée Leduc, private investigator specializing in computer security, has been introduced to the Cao Dai temple in Paris by her partner René Friant. He urges her to learn to meditate: she could use a more healthful approach to life. The Vietnamese nun Linh has been helping Aimée to attain her goal, so when she asks Aimée for a favor--to go to the Clichy...
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Claire Knows Best

In the humorous follow-up to Leave It to Claire, this overwhelmed single mother enlists the help of a life coach to get a grip on the chaos in her life. Will she acknowledge that God directs her steps or will she continue to insist she knows best?
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Robert A. Heinlein, In Dialogue with His Century, Volume 2

Robert A. Heinlein (1907–1988) is generally considered the greatest American SF writer of the twentieth century. His most famous and widely influential works include the Future History series (stories and novels collected in The Past Through Tomorrow and continued in later novels), Starship Troopers, Stranger in a Strange Land, and The Moon is a Harsh Mistress—all published in the years covered by this volume. He was a friend of admirals, bestselling writers, and artists; became committed to defending the United States during the Cold War; and was on the advisory committee that helped Ronald Reagan create the Star Wars Strategic Defense Initiative in the 1980s.Heinlein was also devoted to space flight and humanity's future in space, and he was a commanding presence to all around him in his lifetime. Given his desire for privacy in the later decades of his life, the revelations in this biography make for riveting reading.At...
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Sacred Sierra

This is a romantic, utterly alluring leap into Spanish sunshine, remote mountains and rural life. Jason Webster had lived in Spain for several years before he and his partner, the flamenco dancer Salud, decided to buy a deserted farmhouse clinging to the side of a steep valley in the eastern province of Castellón, near the sacred peak of Penaglosa. With help from local farmers -- and from a twelfth-century Moorish book on gardening -- Jason set about creating his dream. He had never farmed before, and knew nothing of plants, but slowly he and Salud cleared the land, planted and harvested their olives, raised the healing herbs they learned about from local people, set up bee-hives and nurtured precious, expensive truffles, the black gold of the region. And beyond all this they started to fulfil another vision, bringing the native trees back to the cliffs ravaged by fire.At the same time they became drawn into the life of the valley: this is a book rich with characters as well...
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Shielder — A new Science Fiction Romance (Book 1, Shielder Series)

Nessa is on a desperate mission to save the Shielders. When her ship breaks down in space, she’s rescued by a dangerous enemy—a shadower, a bounty hunter who hunts Shielders. She can’t reveal the truth about her mission. Chase McKnight has an agenda more pressing than bounty rewards—vengeance.Their secrets and agendas don’t prevent the growing attraction between them, as time runs out for Nessa.
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