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Nathan J Gordon, William L Fleisher Page 4
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asks. You lie, because the truth is unkind in this context. You reply, “Great! You’re really
looking better. You’ll be out of here in no time,” as you think to yourself, “Carried by me
and several of your other friends.” These lies are rationalized as “white” or ethically neces-
sary lies. In this context, we all lie! Most are harmless lies that are actually necessary to our
social interaction with other people. These lies are social conventions: they reduce interper-
sonal friction and foster goodwill. Such lies do not usually pose a threat to our well-being,
whether we are the tellers or receivers.
The other category of deceit is the troublesome one – the intentionally harmful and self-
serving lie. Fortunately, it is the one most open to detection. The process of socialization in
which people are conditioned to feel guilt and fear detection and subsequent punishment
when they tell serious lies produces observable reactions. In telling the lie, the liar is
attempting to evade responsibility for an unethical, immoral, and/or illegal act. Moreover,
the lie will likely defame or defraud someone. As a result the liar, affected by fear and guilt,
has observable psychophysiological reactions.
Once someone has made the decision to lie, there are two primary ways for him to pro-
ceed: lying by omission or commission. Lying by omission is generally the method of
choice. It is tacit, easier, and involves less risk because no invention is required. By denying
or leaving out relevant information, the liar chooses the path that offers the least risk of
detection, as he runs from the truth and makes no commitment to fabricated information.
This person may rationalize that concealing information is not morally objectionable
because he has not fabricated information, and therefore may experience less guilt having
2. TRUTH AND LIES
13
chosen the path of passive deception. However, passive deceit usually contains some ele-
ments of fabrication or evidence of missing information that a knowledgeable interviewer
can detect and expose through detailed inquiry; this will force the liar to commit to inven-
tion or fabrication, thus psychologically heightening the fear of detection. Lying by commis-
sion, fabricating information, can be viewed as active deceit. This involves greater cognitive
energy – commitment, invention, and defense – and the enhanced risk of contradicting
prior information, or giving information that can later be proved to be false. The risk here
is great. When asked a question, the suspect has two choices: tell the truth, or lie. If he
chooses to tell the truth, it is easy, because the truth is free-flowing and requires very little
mental energy. If he chooses to lie, he now is presented with numerous additional choices
and concerns: how big a lie to tell, what to put in, what to leave out, contradicting prior
inventions, punishment if caught, etc. It should be noted, this being the case, that the major-
ity of what a deceptive suspect says is actually true.
Consider the following, in which a person lies by telling the truth, but distorts the con-
text by the manner in which he tells it. A man comes home late and his wife demands to
know where he has been. He sarcastically replies, “Out with my girlfriend!” which is
exactly where he was.
Imagine a scenario where the previously mentioned man called home and told his wife
that he would be working late. He has informed her he would take a break for dinner, then
do some more work, and then come home. Instead of working until 5 P.M., he actually
worked until 5:30 P.M. He then met his girlfriend, had dinner with her, stopped at a motel,
returned to the office to pick up some papers, and then went home. He told his wife the
truth. He worked late, stopped for dinner, later returned to the office, and then went home.
He omitted certain vital details, thus lying by omission. Had he fabricated an explanation,
that he had to stay late for a meeting, that would have involved active deceit, and a greater
possibility of detection.
A good interviewer must learn to sift through whatever truth there is in a clever liar’s
story. The interviewer cannot be misled by a superficial reaction to the interviewee’s affect
or tone. To sort among the various statements, the interviewer must focus on the compo-
nents of the statement that indicate possible deception or deliberate omission of informa-
tion. This sorting process is enabled by the understanding of nonverbal behavior and the
assessment of unwitting verbal cues.
It is a given that everyone being interviewed will feel a little apprehensive and nervous
and cannot be counted on to respond disinterestedly: this is natural. Truthful people expe-
rience some apprehension that the interviewer will be less than competent and thus accuse
them of crimes they did not commit. Deceptive people are afraid that the interviewer will
be competent and will discover that they do, in fact, bear some or all of the responsibility
for the matter under investigation. James Matte identifies this as the innocent person’s “fear
of error” versus the guilty person’s “hope of error” [1].
To a great extent, the anxiety of the truthful interviewee can be moderated and the fear of
the involved interviewee exaggerated by the initial impression the interviewer makes (Fig-
ure 2.1). By appearing and acting as a professional, the interviewer has this dual effect on his interviewees. Close your eyes and imagine what a professional CEO of a major corporation looks like at work. If you are a male, picture a male, and if you are a female, picture a
female. Pay particular attention to the attire and office.
14
2. TRUTH AND LIES
A
Interviewer
Suspect
B
Suspect
Interviewer
FIGURE 2.1 Who would you believe is more competent?
If you visualized a man, did he have on a T-shirt and shorts? Was he wearing a sport
jacket and slacks? Did he wear a tie? Was he wearing a suit? If you selected a woman,
did she have on slacks and a blouse? Chances are the man wore a suit and tie, and the
woman wore a dress or suit. That is how most of us imagine a “professional” at work.
You probably also visualized a neat desk and an office with professional-looking furniture.
Thus, you have demonstrated that professionalism is at least initially conveyed through
appearance and environment.
How does one dress to look professional? Men should be dressed in suits. Generally the
best colors are dark colors, such as blue, black, charcoal, and gray. Shirts should be clean
and pressed. The professional male will almost always be wearing a white shirt, or perhaps
a light blue shirt. Shirts of other colors should be left home. The tie should be conservative,
and there should not be any visible tattoos, body piercings, earrings, or excessive jewelry.
Footwear should be in good condition and well shined. Obviously the professional male
has well groomed hair, as well as any mustache or beard. The professional woman will
dress in a skirt suit, dress, or pants suit. As with the male, the colors should be dark. White
blouses also do well for the female, and there should be no excessive decorations on it. The
professional woman will not be wearing ostentatious jewelry. He
r hair will be neatly
groomed, and her use of cosmetics and perfume will be minimal.
Remember, every truthful suspect interviewed is afraid that the interviewer is incompe-
tent and will accuse them of a crime they did not commit. Every deceptive suspect is afraid
the interviewer is competent and will accuse them of the crime they did commit. Truthful
suspects, who through appearance and surroundings perceive the interviewer to be compe-
tent and objective, experience a reduction in their fear of being wrongly accused of involve-
ment in a crime. Their fears will moderate, and their behavior will become less stressed,
and thus more indicative of truthfulness, as the interview progresses. In contrast, deceptive
suspects will be threatened by the appearance of a competent interviewer, who they per-
ceive can identify them as being involved. Their fear of having their deception revealed will
increase during the interview; thus, under heightened stress, they will exhibit even more
SUMMARY
15
deceptive behavior. Of course, if the interviewer looks or acts incompetent, he will still have
a dual effect. The truthful suspect’s fear of a mistake will increase, causing him to appear
deceptive. There will also be a reduction in the deceptive suspect’s fear of being caught,
and his behavior will appear more truthful.
The interviewer’s demeanor is also extremely important. He must convey to the interviewee
that he is an unbiased investigator, whose only client is the truth. If he appears to have already
reached an opinion as to the interviewee’s involvement in the crime under investigation, it will
cause the fear and anxiety of both the innocent and guilty suspects to increase.
In addition to the importance of the initial impression the interviewer makes on the inter-
viewee by appearance, demeanor, and the environment of the interview, there are certain
techniques that can be used to psychologically enhance the interview process. For example,
when the interviewee comes into the room, the interviewer can gain rapport by paralleling
the interviewee’s nonverbal behavior, identifying his neurolinguistic mode of preference,
and/or finding and discussing something held in common with the interviewee before
beginning the assessment. These contextual issues are discussed in subsequent chapters.
SUMMARY
• An untruth may be caused by many things, other than a deliberate attempt of deception.
• A lie is defined as the deliberate communication to another, verbally, written (i.e., a bad
check), or by gesture (i.e., a fake smile), of something that the communicator knows or
suspects is not the case; or the presentation or omission of information, with the
deliberate intent to deceive and mislead someone who is requesting the truth.
• There are many types of lies. As forensic interviewers, we are interested in lies told by a
suspect in an attempt to escape punishment for deviant acts committed.
• Every suspect, truthful and untruthful, will enter the interview in an elevated emotional
state due to fear. Truthful suspects fear they will be falsely accused of a crime they did
not commit by an incompetent interviewer. Untruthful suspects fear they will be accused
of a crime they did commit by a competent interviewer.
• If the interviewer is perceived as competent, the truthful suspect’s fear will begin to
dissipate as the interview progresses, and the untruthful suspect’s fear will increase,
resulting in an increase of deceptive leakage behavior.
Reference
[1] J.A. Matte, Forensic Psychophysiology: Using the Polygraph, JAM Publications, Williamsville, NY, 1996.
C H A P T E R
3
Psychophysiological Basis of the
Forensic Assessment
The determination of where truth can be found, and the detection of lies, is a discipline
based on scientific principles. These scientific principles are grounded in the data derived
from research findings in physiology and psychology. Therefore, it is extremely important
that a good interviewer understand those physiological and psychological processes that
produce the manifestations that allow for an accurate assessment of truth or deception.
The key physiological source of these manifestations is found in the body’s autonomic
nervous system, in a mechanism commonly called the “fight or flight” response. This
psychophysiological response occurs when an individual consciously or unconsciously
perceives a threat to his immediate well-being. This response involves a complex and spe-
cific range of physiological changes occurring spontaneously, which prepare the individual
to either stand and fight, or flee the threat. A less well-entrenched phenomenon related to
this mechanism has been identified as the “freeze/hide” syndrome [1]. The latter occurs
in those circumstances when the threatened individual is too young, too weak, or too psy-
chologically disempowered to fight or flee. Although less frequently considered, there is as
sound a basis for “freeze/hide” as there is for “fight/flight.”
Consider what threats primitive humans faced from other species. Other than a snake,
what predators could he outfight or outrun? None! Therefore, man’s most likely survival
response was to freeze and hope the predator did not see him, like a deer caught in head-
lights. Today, under circumstances where an individual cannot flee and perceives that
fighting will be ineffectual, hiding as a means of avoiding confrontation with an over-
whelming force is instinctual. In the tragic circumstances of a house fire, young children
who cannot escape are almost always found hiding under a bed or in a closet. The child
lacking the strength to fight or the experience to flee is left with the only natural option
for the weak or inexperienced: to “hide” from the threat. Think back to when you were a
child, lying in bed with the thought that something or someone was going to get you. What
did you do? Most likely you “hid” under the covers!
These same options apply to any threat, including the threat of being exposed. Thus, the
guilty suspect of a criminal investigation being interviewed by a law enforcement officer
experiences the threat of being detected, as real and vital a threat as any other. This suspect
Effective Interviewing and Interrogation Techniques
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# 2011, Elsevier Ltd.
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3. PSYCHOPHYSIOLOGICAL BASIS OF THE FORENSIC ASSESSMENT
has these same three instinctual options: fight, flee, or freeze/hide. It is the conflict among
these evolutionary drives and the psychological reality of his situation that will create the
nonverbal and verbal indicators that the trained interviewer reads and interprets as signs
of a response to a threat. In this case the threat is that of being exposed as the culprit,
and the resultant psychophysiological response can be read as deception.
To better understand the “fight or flight” response, consider the following stimuli and
responses. It’s late at night, and you are walking down the street alone in a less than desir-
able, unfamiliar neighborhood. Your senses are heightened, and you are, as one might expect,
apprehensive and nervous. As you walk by an alley, a person appears out of the shadows
and shouts, “Hey, you!” You quickly
jump back. Your heart begins to beat faster, and your
mouth becomes dry. The digestion of your dinner stops as the blood needed for this function
is redirected from your digestive organs to the large muscles in your legs, back, and arms and
to your brain. This causes a sensation of “butterflies” in your stomach. Your pupils dilate to
admit more light and also to give you a deeper field of vision. You get goose bumps on your
arms, caused by piloerection (hair standing erect), and your breathing increases as you pre-
pare to meet the threat. Your senses of hearing and smell are also enhanced. These are all
instinctual responses, easily observable and almost impossible to suppress.
Suddenly, the stranger asks, “Do you have a match?” You answer, “No,” and quickly
walk away. As you turn the corner, you see a police officer walking his beat near your car.
You take a few deep breaths and give an audible sigh of relief, and your body returns to
its prethreat norm. What you have experienced in this scenario is an example of the body’s
fight/flight mechanism and is fully explainable in scientific psychophysiological terms.
Physiologists have found that one of the requirements for any living organism’s survival
is to maintain an ideal internal environment free of distress or threat. This is known as
homeostasis. In humans this homeostatic condition is made possible by the maintenance
of normal physiological functions by the body’s unique nervous systems:
1. The central nervous system (CNS) consists of the brain and spinal cord.
2. All other nerve pathways are within the peripheral nervous system, which itself
separates into the somatic nervous system and the autonomic nervous system (ANS).
(a) The somatic nervous system is involved with voluntary control over your skeletal
muscles. For example, you control and direct the movement of your arms and hands
with your skeletal muscles through your somatic nervous system.
(b) The autonomic nervous system, as previously discussed, controls those involuntary
physiological functions of the body and has considerable psychological impact as
well. The autonomic nervous system controls smooth muscles, glands, and organs